Merchandise Refund Policy

The following policies apply to the purchase of physical goods.

Shipping and Delivery:

We deliver our products using Australia Post. Shipping costs are a flat rate of $10 and will be added to the order total before checkout. Orders are dispatched within 5 business days. Shipping times are estimated at between 7 to 10 days, depending on your location.

ISNSW ships goods Australia wide, however at this time we do NOT accept international orders through our website. Please contact us on +61 02 9264 2076 to enquire about a special order.

Refund Policy:

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision for products. You can choose between a refund or exchange where goods are faulty, have been wrongly described, or are different to the product purchased on the website.